FAQs

Before arriving at the conference, please contact us at reg@nsta.org.

At the conference, please visit Conference Services located just inside the entrance of Bartle Exhibit Hall (level 3).

• Please bring credit/debit cards, as some establishments in Kansas City are cashless. The Convention Center accepts cash and all major credit/debit cards.

• Please also consider packing masks, sanitizers, and cleaners.

• Layered clothing/light jackets. Kansas City is beautiful in autumn, but the weather varies. Check the weather prior to, as temperatures average 68 for the high and 46 for the low.

The local airport is Kansas City International Airport (MCI) which is approximately 20 miles from the Kansas City Convention Center.

• If you are using Uber, Lyft, zTrip, or a taxi for transportation to and from the airport please visit this link for information: Getting To & From | Kansas City International Airport (flykc.com)

• For more information regarding getting around Kansas City via the free bus system and KC Streetcar click here: Getting Around Kansas City

NSTA has contracted with several downtown Kansas City hotels. Please visit the NSTA housing page at 2023 Kansas City Housing for information.

Yes, conference hotels require a valid credit card for incidental fees. Once your hotel reservation is booked, you may contact the hotel directly to find out what they charge for incidental fees, so you’re prepared ahead of time.

Please confirm your housing reservation prior to arrival. If you have any questions or encounter any difficulties upon arrival, contact:

• IMN Solutions, between 9:00 AM and 7:00 PM Eastern Standard Time, Monday–Friday, at (571) 579-3867 or nstahousing@imnsolutions.com.

Conference Services, the exhibits, the NSTA Hub/Store, most sessions, and events will be located at the Kansas City Convention Center (KCCC) at 301 W 13th St, Kansas City, MO 64105. Although most meetings and events will be at the KCCC there will also be some held at the Kansas City Marriott Downtown at 200 W 12th St, Kansas City, MO 64105.

Lactation rooms will be located in the 2200 and 2300 Lobbies

There is complimentary wireless internet throughout the convention center for simple usage only, such as checking email. Please note that due to the amount of usage by attendees, connectivity may be spotty at times. To connect to Wi-Fi the network name is "Free Internet", then you'll enter your email address when prompted.

• Saint Luke’s Hospital of Kansas City, the closest hospital to the Kansas City Convention Center is located at 4401 Wornall Rd. Kansas City, MO 64111, (816) 932-2000.

• Concentra Urgent Care, located at 200 Southwest Blvd, Kansas City, MO 64108, (816-842-1146) Hours: Monday-Friday – 8:00 AM – 5:00 PM

• The University of Kansas Health System Urgent Care, located at 1403 Grand Blvd, Kansas City, MO 64106, 913-574-2273. Hours: Monday-Friday – 8:30 AM – 5:00 PM.

• Items found in the convention center will be taken to the conference services desk.

• Following the conference, you may contact the security office within the Convention Center at 816-513-5000 to retrieve items.

Registration opens at 10:00 AM on Wednesday, October 25 followed by the Opening Reception to kick off the conference at 4:00 PM. The conference officially ends on Saturday, October 28, at 5:00 PM.

Conference Services will be open during the following hours:

Located in the Bartle Exhibit Hall which is located on the 3rd floor of the convention center, Exhibits will be open during the following hours:

*with exclusive Exhibit Hall hours, 11:00 AM–1:00 PM

*with exclusive Exhibit Hall hours, 11:40-1:20 PM

*with exclusive Exhibit Hall hours, 11:40-1:20 PM

Kansas City is on Central Daylight Time.

Parking is available below Barney Allis Plaza, off Central, between 12th and 13th streets. Fee varies based on the day.

• Getting around Kansas City is easy whether by Bus or the complimentary Kansas City Streetcar.

• You can also use Uber and Lyft.